Can ECLC assist you?

Eastern Community Legal Centre provides free legal advice by appointment only at the Centre’s offices in Box Hill, Boronia and Healesville.

ECLC cannot offer advice over the telephone, and cannot advise on every area of the law.

Please refer to the information below or contact us to find out if ECLC can assist with your legal matters.

Can ECLC assist you?

People living in the local government areas of Boroondara, Knox, Manningham, Maroondah, Whitehorse and the Yarra Ranges can seek free legal advice from ECLC.

The Centre may be able to assist residents of other local government areas if a conflict of interest prevents them from using their local community legal service.

ECLC can only advise on certain legal matters, as determined by the Centre’s Legal Advice and Casework Guidelines.

If ECLC cannot assist you, staff can provide a referral to another service.

Issues that ECLC may assist with

ECLC may be able to offer legal advice in the following areas:

  • Family Law
  • Divorce
  • Family Violence matters (IVO)
  • Criminal Law (summary or simple matters only)
  • Traffic fines
  • Estate/Probate Matters
  • Crimes Compensation (Victims of Crime)
  • Motor Vehicle Accidents – property damage
  • Neighbourhood Disputes
  • Children’s Court (only if a conflict with Victoria Legal Aid)
  • Discrimination (not work related)

Issues ECLC can’t assist with

For a range of legal and practical reasons, no advice or casework can be offered in the following areas:

  • Buying, Selling or Building Contracts
  • Business related law
  • Family Law Property
  • Lawyer complaints
  • Bankruptcy – contact a Financial Counsellor
  • Taxation
  • Employment issues*
  • Migration*
  • WorkCover & Personal Injury
  • Defamation
  • Wills

*unless provided as part of the Sort It! Deakin Legal Service for Students

Clients are asked to notify ECLC if they can not attend their appointment.


ECLC can arrange for an interpreter to help with making an appointment and for translating during an appointment. There is no cost to use an interpreter.

The interpreter’s role is to translate what the lawyer is saying to the client. ECLC prefers to organise an interpreter so clients do not have to rely on family or friends to interpret. This ensures the legal matter stays confidential and that the information is accurate.

If a client cannot come to their appointment and an interpreter has been booked, they are asked to notify ECLC straight away so the interpreter can be cancelled.

Client Charter

ECLC clients are entitled to privacy, fair treatment and a safe and stress-free environment. Please contact ECLC to request a copy of the Centre’s Client Charter and privacy policies.

Page updated November 21, 2016
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